FAQs
What products does Courpi offer?
Courpi offers charming wooden pieces including animal figures, wedding cake toppers, keychains, wine stoppers, hanging ornaments, and paint-yourself wooden designs.
Where do you ship?
We currently ship to the United States only. At this time, we do not offer international shipping unless otherwise stated on our website or at checkout.
How long does order processing take?
Orders are usually processed within 1-3 business days after payment is confirmed. Business days are Monday through Friday, excluding weekends and public holidays.
How long will delivery take?
Standard shipping usually takes 7-12 business days after processing. Expedited shipping usually takes 5-7 business days after processing. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or peak seasons.
How much does shipping cost?
Standard shipping costs $9.99, and expedited shipping costs $19.99. We offer free standard shipping on orders over $69 within the United States.
Can I track my order?
Yes. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to check your order status.
What is your return policy?
We accept returns for eligible items within 30 days of delivery. Items must be new, unused, in their original condition, and returned with the original packaging and included parts where applicable. Please contact us before sending any item back.
Do you offer exchanges?
We do not currently offer exchanges. If you need help with an order, return, or product issue, please contact us at info@courpi.com.